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Frequently Asked Questions
Here's some other things you might want to know 🧠
When will Scribenote Core be available? ⏱
Soon! We are currently in a private beta, but we hope to expand early access to Scribenote Core within a few months.
If you want to register for early access, you can do that
What are the legal/privacy implications of recording appointments? 📜
We've spent a lot of time (and money) trying to ensure we got legal, privacy, and security right.
The most important thing when it comes to recording clinical conversations is that you must get the informed consent of your client before recording the appointment audio. This responsibility is further explained in our
Terms of Service
. If your client does not consent, you must not record.
Your clients are also welcome to engage us any time if they have any questions or concerns, but to be clear, we have no direct relationship with your customers. Any information that we collect on our customer's behalf (you ☺️) is subject to the privacy policies of those customers, which we do not control.
For more information, please read our
Terms of Service
. You should also direct your customers to these resources.
Do I need to record consultations to use Scribenote Basic? 📼
You use Scribenote Basic whichever way works best for you. If you don't want to record your appointments, no problem!
With Scribenote Basic, you get lots of options to get your notes done using our
Does Scribenote Basic work with dictation software? 🗣
Yep - it works like a charm.
Any dictation software that works on generic text inputs on your computer will also work with Scribenote Basic.
Also, our mobile app is compatible with your phone's built-in voice-to-text functionality.
That means that you can dictate your notes on the Scribenote app by clicking the microphone icon on your keyboard, then talking away! Fair warning though, these built-in services are NOT trained in medical jargon like your typical veterinary dictation service, so it's best to type when talking technical.
Do I need a microphone? 🎙
If you are using Scribenote Basic, you can record your appointments on the Scribenote web, iOS, or Android app. With most modern devices, the audio quality should be great enough to listen back to anytime.
Do I need to switch my EMR? 🖥
Heck no! Scribenote works with any EMR.
We've made it easy to integrate Scribenote into your daily documentation workflow, no matter which EMR you use. SOAP notes made in Scribenote can be exported into a
neat n' tidy
PDF document, which can then be imported or attached to the patient records in your EMR of choice. You can do this yourself or you could send your notes in one click to an assistant who can then attach them for you. We've even added auto exporting emails - if you need to regularly send your notes to an assistant, every SOAP you make can be automatically sent off to that assistant without you even needing to think about it.
Though this isn't a direct integration into EMRs, it was the most balanced approach we could think of to allow Scribenote to be used with any EMR while we are still brand new and have a really small team. We'd like to get to direct integration over time!
Why use Scribenote Basic?
It doesn't seem like it will save me time. ⏳
Scribenote Basic unlocks many options as to how and when you can complete your SOAP notes.
You could jot down some notes between appointments on our mobile app and save them as drafts.
You could record appointments and refer to them later, or just record little notes to yourself.
You could chip away at your notes when you have the time, or you can do them in one focused session with Super SOAP.
You don't have to choose between being home for dinner and getting your documentation done. You could even write your notes while you're enjoying a nice relaxing bath at home with a glass of wine in hand... you might even make it a
bath with all those
you knock out 🛁
We've got a bunch of features that hopefully add up to big time/effort savings for you - depending on how you choose to use them. Auto-exporting, bulk exporting, templates, drafts, autocomplete, etc. Check them all out on our
All of this potential comes neatly bundled up for a small price, at only $29 per month.
Do you have an offline mode? ⛺️
Nope - but we're working on it!
I found a bug! 🐛
Oh no! Please let us know about it
and we'll give you a month of Scribenote Basic for free! 😏
Have more questions? Give us a shout 📣
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