Frequently Asked Questions Here's some other things you might want to know 🧠 Scribenote is the only veterinary software that is intensely focused on making the problem of burdensome documentation go away. You don't have to choose between being home for dinner and getting your documentation done. You can have your SOAPs done automatically by Scribenote before you even leave the exam room. Then all you need to do is review them, perhaps while you're enjoying a nice relaxing bath at home with a glass of wine in hand... you might even make it a bubble bath with all those SOAPs you knock out 🛁
Can I record full consultations with Scribenote? 📼 Yes! Our Appointments feature allows you to record your entire appointment with a patient. Just make sure you ask consent from the client before recording!
What are the legal/privacy implications of recording appointments? 📜 We've spent a lot of time (and money) trying to ensure we got legal, privacy, and security right. Terms of Service . If your client does not consent, you must not record. Privacy Policy and Terms of Service . You should also direct your customers to these resources.
Do I need a microphone? 🎙 Well... Sometimes.
Are there time limits for Scribenote audio recordings? ⏳ Nope! There are no time limits for audio recordings made with Scribenote. This means that any time you press record and stop the entire conversation captured will appear in your transcript and only relevant appointment information will appear in your SOAP note. With that being said, longer appointment recordings may take a couple seconds longer to process into a SOAP note.
Will small talk and excess chit chat in my appointments be captured in the final SOAP note? 💬 Nope! Scribenote will eliminate small talk and non-clinically-relevant information from the clients SOAP note automatically. When the final SOAP note is ready for viewing, the conversation will only reflect the relevant information shared between the client’s owner, vet or any vet assistants in the exam room. If you are curious to see what was said during the appointment, the full transcript is available to view when you edit the SOAP.
Can you edit SOAP notes that have been automatically created? ✏️ Yes! You can always manually add, delete and edit text within your SOAP notes.
Does Scribenote integrate with any EMR/PIMS? 🤝 Currently, Scribenote does not integrate with any EMR/PIMS software. With time and commitment from super users like you, we will be able to make this a possibility in the near future! 🦸
Is Scribenote an EMR ? Do I need to switch from my EMR? 🖥 Yes... and no. Scribenote is an EMR in that it allows you to manage your patient's medical records, however Scribenote does not have the typical range of full EMR functionality such as billing, inventory, scheduling, etc.neat n' tidy PDF document, which can then be imported or attached to the patient records in your EMR of choice. You can do this yourself or you could send your notes in one click to an assistant who can then attach them for you. We've even added auto exporting emails - if you need to regularly send your notes to an assistant, every SOAP you make can be automatically sent off to that assistant without you even needing to think about it.
Does Scribenote have billing/invoicing/scheduling features? 🧾 In short, no. Our intention with Scribenote is to provide an effortless documentation platform that works really well. Instead of having 100's of features that sort of work or are difficult to figure out, we chose to do one thing — SOAP notes — really well. As a small, early-stage independent team, we can only work on so much at once.
Do I have to record my Summaries or Appointments in S,O,A,P order? 🧠 Nope. Scribenote is very good at piecing together what goes where! 💡 Our software is smart enough to go sentence by sentence and recognize what type of data it is. Ie. If you were talking about an objective finding like temperature, you will not find that in your subjective section.
What are the system requirements to run Scribenote? 💾 Scribenote is cloud-based, meaning you don't need to install any software on your computer. You can run Scribenote on a computer, tablet, or phone via Scribenote’s website, iOS, or Android app. You can record your appointments without the internet and once connection is established, the transcript can be uploaded and then your SOAP note can be completed.
Do you have an offline mode? ⛺️ Not quite. However, if you're using recordings on Scribenote mobile app, your recordings will be saved regardless if you have an internet connection or not. When you re-connect to the internet, you'll be able to sync your recordings to our online servers and work on your notes from anywhere!
